Partner Initiatives

Our collective efforts and successes are made possible not only through our staff and the specialized programs we offer newcomers but also, equally important, through numerous partnerships including employers, the private sector, settlement agency colleagues, health, and educational institutes. As innovators, recent partnerships with tech companies have supported us to enhance our service accessibility and options that target a specific client cohort. Our partnerships also enhance our clients’ ability to settle, integrate, and contribute to their new homeland successfully.

ISSofBC hosted and partnered with several innovative and national initiatives over the year. The following are a few highlights:

The IRLC offers free legal advice and representation for low-income people across BC with immigration and refugee law matters. It advocates for law reform and engages in advocacy to effect widespread systemic change. It also provides mentorship to law students and junior lawyers interested in developing their careers in refugee and immigration law. 

Successes included:  

  • Advocating for dozens of clients – including families with children, survivors of violence, and persons with disabilities – to be granted secure immigration status in Canada.
  • Stopping deportations of individuals and families with children so that their legal matters could be determined.
  • Providing timely legal advice to over 100 survivors of gender-based violence fleeing abusive relationships through its Gender Violence Legal Representation Project (funded by the Racial Grants Initiative).
  • Participating in systemic legal advocacy and stakeholder engagement through its involvement in the Canadian Association of Refugee Lawyers, including contributing to a Parliamentary Committee brief on enacting legislation to ensure oversight of the Canada Border Services Agency.

BC Refugee Hub

Administered by ISSofBC and a key provincial resource since 2016, the BC Refugee Hub significantly enhanced support for organizational capacity to improve support for refugees and claimants across the province. Key efforts included developing resources, hosting informative webinars, and collaborating with partners on critical issues such as employment, housing, and healthcare.

Outputs

1
Website visitors.
1
Posts on the website with new resources, services and programs.
1
added resources including toolkits, statistical bulletins, factsheets, and training guides.
1
registrants for six webinars.

Private Sponsorship of Refugees (PSR) Program

Since 2016, ISSofBC has been a Sponsorship Agreement Holder working with refugee clients and corporate partners to help reunite extended family members and close friends through the PSR program. This year we renewed our agreement with IRCC for another five years, until 2028. 

In 2023 – 2024, we welcomed 19 PSR arrivals, including families and individuals. Our hope is to unite families to overcome integration barriers, contributing to overall mental health and wellbeing. Vancity remained one of our ongoing private sector partners.


Institute of Canadian Citizenship (ICC)

The ICC works to unlock Canada for newcomers, facilitating and encouraging the journey towards full and active Canadian citizenship. Launched in 2023, our ongoing partnership provides free access to all newcomers to over 2000 attractions and events through ICC’s Canoo app, the opportunity to speak at their enhanced citizenship ceremonies in Vancouver, and the promotion of all our workshops and events through their app to all BC newcomers. Our communications team also joins regular conversations with sector partners to share best practices and raise brand awareness.


Vitro 

Under Career Services, we partnered with Vitro Online Job Service, a platform enhancing job search and recruitment processes through advanced technology. It provides job seekers with seamless access to diverse opportunities and offers employers powerful recruitment tools such as job posting, candidate profile reviews, and analytics for refined hiring strategies.

We also used Vitro’s Artificial Intelligence (AI) interview simulation to offer newcomers tailored virtual interview practice, enhancing readiness through metrics like speech rate and response length. This aimed to optimize interview skill development and job matching, leveraging advanced technology to enhance program effectiveness and participant outcomes.


SkyHive

Under Career Services, we collaborated with SkyHive that specializes in workforce intelligence and reskilling solutions using AI. SkyHive’s platform analyzes workforce data to identify skill gaps, supports reskilling with personalized learning pathways, and matches newcomers’ skills with small business job openings through AI-driven competency matching, thus enhancing employment opportunities and workforce agility.


Hotel Management International 

Hotel Management International (HMI) offers hotel sourcing and contract negotiation at no cost to ISSofBC. OurResettlement Assistance Program (RAP) works closely with them to provide temporary accommodation for newly arrived Government Assisted Refugees (GARs) in addition to those units provided directly at our Vancouver Welcome Centre.

In 2023, HMI rolled out proprietary software ‘HMI reservations’ to ISSofBC, enabling quick access to all information, including arrivals, in-house guests, departures, and reporting.

From 2023 – 2024, HMI has been invaluable in controlling costs of this publicly funded program and managing variable levels of arrivals and therefore demand for rooms, all while upholding high standards of accommodation for newcomers to Canada.


Settlement Services International (SSI)

SSI is an Australian non-profit dedicated to aiding immigrants and newcomers with settling. Under our entrepreneurship services, we partnered with them to run the Ignite Small Business Start-Ups program, which fosters small business growth for refugees and migrants, empowering them to start their own businesses and create employment opportunities.

Using SSI’s model, we offer personalized support to newcomer entrepreneurs, connecting them with volunteers, mentors, and industry experts for crucial business development needs like website development, digital marketing, and financial guidance. One challenge is sourcing volunteers and mentors for niche industries like biodegradable products and cosmetics importation, addressed through active participation in relevant industry events.

Building futures in Canada since 1972